Veridian Stage Academy - Privacy Policy
1. Introduction
Welcome to the Privacy Policy of Veridian Stage Academy. Located in the vibrant heart of Chicago's theater district at 123 Halsted Street, Chicago, IL 60661, we are dedicated to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or otherwise interact with us.
At Veridian Stage Academy, we understand the importance of privacy and are committed to maintaining the confidentiality of your personal data. This policy is designed to comply with applicable data protection laws and regulations, ensuring that your information is handled responsibly and securely. This Privacy Policy is effective as of January 1, 2025.
2. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, address, email address, phone number, date of birth, and other information that identifies you. We collect this information when you register for courses, subscribe to our newsletter, or contact us through our website.
- Payment Information: When you enroll in our courses, we collect payment information, such as credit card details or bank account information, to process your payments. This information is processed securely by our payment processors and is not stored on our servers.
- Demographic Information: We may collect demographic information, such as your age, gender, and interests, to better understand our audience and improve our services.
- Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, and gather broad demographic information for aggregate use.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our website. You can control the use of cookies through your browser settings. For more information, please review our Cookies Policy.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with the services you request, such as enrolling you in courses, sending you course materials, and providing you with technical support. We also use your information to improve our website and services, such as by analyzing usage data to identify areas for improvement.
- Communicating with You: We use your information to communicate with you about our courses, events, and other offerings. This may include sending you newsletters, promotional emails, and important updates about your account.
- Processing Payments: We use your payment information to process your payments for courses and other services.
- Personalizing Your Experience: We use your information to personalize your experience on our website, such as by showing you content that is relevant to your interests.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, such as by responding to legal requests or preventing fraud.
4. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who provide services on our behalf, such as payment processing, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. With your explicit consent, we will share your information in this way.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Other Users: In some cases, we may share your information with other users of our services, such as by displaying your name and photo in a class roster. You have the option to control the visibility of your information through your account settings.
- Affiliates: We may share your data with our subsidiaries or affiliates for internal business purposes.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know the information to perform their jobs.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.
- Employee Training: We provide training to our employees on data security and privacy best practices.
Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at [email protected].
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law. The specific retention period will depend on the nature of the information and the purposes for which it is processed. For example, we retain your account information as long as your account is active, and we retain payment information for as long as required for accounting and legal purposes.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Objection: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete the information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this Privacy Policy, we will provide you with notice as required by law.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Veridian Stage Academy
Privacy Department
123 Halsted Street
Chicago, IL 60661
Email: [email protected]
Phone: (312) 555-2288
11. Data Protection Officer
Veridian Stage Academy has appointed Elias Thorne as its Data Protection Officer (DPO). The DPO is responsible for overseeing our data protection practices and ensuring compliance with applicable data protection laws. You can contact the DPO at [email protected] for any questions or concerns related to data privacy.
12. Governing Law
This Privacy Policy and any disputes arising out of or relating to it shall be governed by the laws of the State of Illinois, without regard to its conflict of laws principles.